Thursday, 24 September 2009

Engagement Marketing

"For decades, consumers would simply watch a commercial or look at a print ad that advertisers produced. That’s one-way communication and doesn't qualify as engagement, where consumers participate, share, and actually interact with a brand. The brand and the "brand experience" are directly taken to them through interactive channels of retail, digital and live events. Rather than wait for the consumer to find it, the brand takes itself directly to the consumer with campaigns that resonate on a personal level."

More wise words can be found in the Engagement Marketing entry on Wikipedia.